City of Atlanta Zoning and Building News from Commissioner Tim Keane

Environs Real Estate are sharing the latest message from Tim Keane, Commissiner for the Atlanta Department of Planning and Community Development

To: Customers of the City of Atlanta’s Department of Planning and Community Development
From: Commissioner Tim Keane
Re: Department Update

Many of you participated in our Customer Appreciation Day on May 4, 2016. I am writing with an update on our progress.

We have a tremendous amount to do here to provide an exceptional level of public service to everyone who works and does business in Atlanta. I appreciate your patience and guidance in this endeavor. We have a plan and are busy executing it. Below are highlights of our progress since May.

Reorganization Approved by City Council

On June 27, 2016 Atlanta City Council approved a reorganization of Planning and Community Development. The purpose of the reorganization is to establish a framework for success in everything we are asked to do for residents of Atlanta. The role of the department is to enable high quality, sustainable and equitable growth and development of the city. For more on the reorganization and to see the new organizational chart, click here: (

Office of Buildings and Permitting Enhancement Accelerate

We are reorganizing the Office of Buildings around teams to serve unique customer types. On May 2, 2016, we established the online (Self-Service) and Express Permitting teams. On July 18, 2016, we started the Residential and Light Commercial teams. We have one more team to start which is the Commercial team. When we are finished with this process, a customer will be designated to a specific team and will have all they need serviceable within each team. As you know, this is a significant undertaking; but we will have this substantially in place for the Office of Buildings by the end of this calendar year. We are already seeing results. Our goal is that permits issued by the Express Lane are issued in 30 minutes. We are tracking at just over 40 minutes so far. We have significant hiring to do to get all the teams fully staffed so all customers should see substantially enhanced service. For more on this new approach in Buildings click here: (

City Design Project Starting Up

Ryan Gravel is leading a project to produce a design for Atlanta. This will be a blueprint for the City that will guide all other plans. Our first public event on this topic will be September 1, at 6 pm in the auditorium at the Central Library on Margaret Mitchell Square downtown. Please join us if you can for this event where we will talk about the potential for growth in Atlanta. For more information on this click the link.

City Studio Opens

On May 23, 2016, we opened an urban design studio at Ponce City Market. The studio will move around the City about every six months. It is a community space for residents of Atlanta to participate in the design of the city and individual projects. Here is video on the studio opening: (

The new Office of Zoning and Development is remaking the City’s zoning ordinance

In June, a consultant team recommended a series of zoning quick wins that can be completed over the next 12 months. The ultimate outcome will be a completely new zoning ordinance that is reflective of the City Design. You can see their report here: (

Promise Zone Designation

In early June, Mayor Reed joined U.S. Department of Housing and Urban Development Secretary Julian Castro to announce the City of Atlanta was named a Promise Zone community and will work will other partners to boost economic activity, job growth, housing opportunities and in general revitalize five Westside neighborhoods. See more about this story here: (

Ready, Set, Bike

In July, we launched Atlanta’s new bike share program called Relay. Our plan is to have 500 bikes on the streets by the end of the year. See more on the bike share program here: (

Please let me know if you have any questions or suggestions along the way. To send us your feedback, Click here<>.